Support
Answers first. If you still need a hand, send a request and we'll reply by email.
Frequently asked
How do I turn a video into shorts?
Upload a file or paste a direct video URL on your workspace, and our AI will detect the highest-engagement hooks automatically.
Which export formats are supported?
We generate vertical 9:16 shorts, Reels, and TikToks. Pro plans unlock 4K rendering and Smart Reframing.
What happens to my unused credits?
Credits reset at the start of each billing cycle and do not carry over. You can upgrade anytime for more.
Can I cancel my subscription?
Yes — cancel anytime from your account settings. You keep access until the end of the current billing period.
Still need help?
Send us a request and we'll get back to you by email. Signed-in requests are linked to your account automatically.